Stop fucking procrastinating and make that phonecall you've been avoiding.

You don't hate talking on the phone, you hate disappointment. Disappointment and powerlessness. You hate putting yourself at the mercy of a faceless bureacracy. Well, guess what: you have to do it and it's not that bad. Get a notepad, load up Angry Birds for the hold time, and make the call. It'll all be over soon.

A couple of tips: press 0 at menus, and keep quiet if you get a voice recognition system. If you're lucky you'll get bounced to a real person.